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Resort Guide
Sandos Caracol Eco Resort
Your home for the week — an all-inclusive eco resort inside protected jungle, just north of Playa del Carmen, where the forest meets the sea. This is everything there is to do here, plus everything we've planned around it.
Jungle on one side, Caribbean on the other
Sandos Caracol isn't a typical hotel strip. Rivers, mangroves and natural cenotes wind between the buildings, wildlife wanders the grounds — look for howler monkeys, coatis, peacocks and macaws — and the beach is wide and white. You can swim in a crystal-clear cenote in the morning and be on the sand by lunch.
Almost everything below is already included in your stay: meals, drinks, the water park, cenotes, eco activities and nightly shows. Spa treatments, the temazcal, golf and off-resort excursions are the main extras.
All-Inclusive9 restaurants, ~10 bars & activities included
~45 minFrom Cancún Airport (CUN)
5 CenotesIncluding Cenote Cristalino, behind the lobby
29 SlidesWater park for kids, teens & adults
Things to do at Sandos
No booking, no wristband math — just show up. The resort publishes its exact daily activity and show calendar on arrival and in its app, so treat this as your menu of what's on offer all week.
Included · All meals & drinks
Included · Water park & pools
Included · Cenote swimming & snorkelling
Included · Eco tours & river ride
Included · Nightly entertainment
Included · Kids & Baby Club
Swim
Cenotes, beach & pools
The reason this resort exists. Five natural cenotes sit in the jungle on site — start with Cenote Cristalino, the big, clear one behind the lobby, where snorkel gear is provided.
- Main pool — lively, with the Sirena swim-up bar and poolside games
- White-sand beach — loungers, beach volleyball and kayaking
- Quieter pools — for reading, not racing
- Select Club pool & beach — adults-only, for guests in that section
Splash
The water park
One of the biggest resort water parks in the Riviera Maya, and it's included — 29 slides in total, split by age and nerve.
- 17 gentler slides & splash zones for little kids
- Bigger slides for older kids and teens
- 7 adult slides, including steep kamikaze-style drops
- Lagoon-style cascades, play features and a refreshment bar, with lifeguards on duty
Nature · All-Nature Experience
Jungle, river & wildlife
Sandos runs a daily eco programme — the All-Nature Experience — with 30+ animal species living on the grounds.
- Mangrove river boat ride — the howler monkeys are the stars
- Guided eco tours & jungle trails, plus a bike path with free bikes
- Swim through the mangrove and explore the lagoons
- Orchid attic, wildlife sanctuary and a tree-planting activity
Eat & Drink
9 restaurants, ~10 bars
Three buffets for easy group meals, and à la carte spots for smaller dinners — book the popular ones early in the week.
- Buffets: La Laguna (international), Las Máscaras (Mexican), La Toscana (Italian)
- À la carte: Japanese teppanyaki, Brazilian rodizio, Mediterranean, Italian, steak & seafood, and vegetarian / eco cuisine
- Bars: swim-up, beach, lobby, sports and lounge bars, plus snack bars by the pools
Culture
Mayan heritage, on site
The resort is built around Mayan culture, not just Mayan décor.
- Mayan ceremonies and performances during the week
- Temazcal — a traditional steam ritual led by a shaman (extra fee)
- Mayan village-style activities, crafts and storytelling
- Stargazing away from city lights on clear nights
Relax & Play
Spa, sport & downtime
- Spa — 16 treatment rooms, massages, facials, sauna, jacuzzis and a Turkish bath (treatments extra)
- Morning yoga — including sessions on the cenote deck — plus a gym and fitness classes
- Two lit tennis courts, beach volleyball, snorkelling and non-motorised water sports
- Gran Coral golf — an 18-hole course right next door (extra fee)
Families
Kids, babies & teens
Sandos is built for families, which is why we picked it — kids can have their own holiday while the adults have theirs.
- Kids Club (ages 4–10) — supervised playground, crafts, movies, sports and eco activities. Hours vary — check the Sandos app on arrival.
- Baby Club (ages 2–3) — admitted only with a parent or guardian present, in limited windows. This is parent-accompanied play, not supervised drop-off childcare.
- Teens — music, pool tables, beach soccer and their own activity programme
- We're confirming evening childcare options with the resort and will update this page — see the FAQ for what we know so far.
After Dark
Nights at Sandos
- Theatre shows every night — live performances, including Mayan shows
- Live music and DJ sets around the pools and bars
- Beach and lobby bars for a nightcap — no driving, no tabs, everything's included
- On Saturday, of course, the main event is on the rooftop with us until 10 PM
Good to Know
Resort tips
- Bring biodegradable sunscreen & bug spray — it's a protected eco reserve; repellent is also provided around the resort
- It's a big, jungly site — comfy sandals beat heels for the paths, and give yourself time to walk (or hop the internal transport)
- Download the resort app on arrival for that day's activities, show times and restaurant hours
- Free Wi-Fi is available in the lobby and common areas
Beyond the resort
If you're staying longer — and we hope you are — these are all an easy trip from the lobby.
Playa del CarmenFifth Avenue's shops, cafés and nightlife — about 15 minutes away.
Tulum & Chichén ItzáMayan ruins as a half- or full-day trip; tour desks at the resort can book them.
More cenotes & parksXcaret and the region's other cenotes and eco parks are nearby.
CozumelFerries run from Playa del Carmen for diving, snorkelling and a day on the island.
The wedding week at Sandos
Come for as much of the week as you can. The only Hosted events are on Saturday — the wedding itself. Everything marked optional is an idea or a standing invitation — a time we'll be somewhere doing something fun, and you're welcome to join, skip, or go find a cenote instead. Nothing but Saturday is mandatory.
Wed · Feb 23
Early arrivals
- First guests land, check in and get their bearings
- Find Cenote Cristalino and the main pool
- Sunset drinks at the beach bar Optional
Thu · Feb 24
Jungle & cenote day
- Morning cenote swim & snorkel as a group Optional
- Mangrove river boat ride & eco tour
- Water park afternoon
- Group dinner — Mexican buffet at Las Máscaras Optional
- Theatre show after dinner
Fri · Feb 25
Welcome day
- Most guests arrive — beach & pool day
- Playa del Carmen / Fifth Avenue trip for anyone who wants it Optional
- Welcome drinks in the evening — a possible first hello if we gather, not yet a confirmed plan Optional idea
Sat · Feb 26
The Wedding
- Slow morning — swim, cenote, spa, relax
- Ceremony 5:00 PM, Beach Gazebo Hosted
- Cocktail hour 6:00 PM, Beach Terrace Hosted
- Dinner & dancing 7–10 PM, Rooftop Hosted
- After 10 PM: the bars are steps away for anyone still going
Sun · Feb 27
Farewell brunch
- Late, lazy farewell brunch together — an idea we like, not yet a confirmed plan Optional idea
- One last swim — cenote, pool or sea
- Departures, or extend your stay and keep going
Mon · Feb 28 +
Staying longer?
- Day trip: Tulum or Chichén Itzá
- Ferry to Cozumel
- Spa day & temazcal
- Book extra nights in the same room block — see Travel & Stay below
Saturday's ceremony, cocktails and reception are the confirmed hosted events. Friday welcome drinks and a Sunday farewell brunch are still being finalized — we'll post confirmed times, along with the resort's own show calendar, here closer to the date.